13th February 2020

Job Opportunity – Team Assistant, Client Services

Our team is growing! We are currently looking for a Team Assistant, Client Services to join our vibrant and busy team.

If you think you might be the right person for the job, please download and submit the application form (please see below) to Argyro (Ro) Fasoura at [email protected]

Closing date for applications is 5th March 2020.

What you would be involved in:

  • Support and be an integral part of this values based close knit team who pride themselves on delivering excellent occupational psychology services to their clients
  • Handles client communications focused on outstanding customer care through personalised approach
  • Provides an efficient and effective admin support to the Chief Executive and Business Psychologist’s team
  •  Carries out any administrative tasks to support the consultancy team and the business

Who are we looking for:


  • Minimum of A level education
  • Degree or equivalent

Experience of:

  • Minimum of 5-year relevant work experience (essential)
  • A busy office environment (appointment making, diary management)
  • Using office administration systems ( highly desirable)
  • Creating electronic records, electronic filing systems
  • Being a team player who is willing to engage with the team, help with other administrative duties and support within other areas of the business as requested


  • Computer literate, with a good knowledge of Microsoft packages, Conference Calls, Word, Power Point, Outlook and Excel
  • Advanced knowledge of a range of administrative procedures including diary management and arranging appointments
  • Organising and planning, managing to work at pace and to tight deadlines with competing priorities
  • Written and verbal communication, having a good command of the English language, including grammar and punctuation
  • Using initiative, working autonomously and having a can-do attitude
  • Problem solving and maintaining a clear focus under pressure
  • Paying attention to detail
  • Creating rapport with clients and excellent customer skills
  • Resilience and handling challenging conversations

Values and approach

  • Motivation for excellence
  • Diversity and inclusion
  • Integrity
  • Respect for confidentiality
  • Collaborative working

 To download the application form, please click below:

Application for Employment Impact Psychology for Business

For the full Job Description and Person Specification, please click below:

Job Description & Person Spec Team Assistant Client Services Impact Psychology for Business

Please note:

 *We operate a non-smoker policy, which means that we do not employ smokers due to colleagues with disabilities impacted by smoke.

*We are GDPR compliant.

* Impact is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

* Applicants must have the right to live and work in the United Kingdom. We are unable to sponsor visas for overseas applicants.

*If successful, the next stage would involve a telephone interview (10th or 11th March). After that you will be required to attend a face to face interview and complete assessments (20th or 25th March).

We look forward to hearing from you.